Privacy Policy

Protection of Information
Your privacy is of the utmost importance to the Marshall Convention & Visitors Bureau (Marshall). Accordingly, Marshall adheres to the highest ethical standards in gathering, using and safeguarding customer information that is entrusted to the company.

Use and Collection of Customer Information
Marshall does not rent, sell or exchange information about its visitors. Access to information about Marshall visitors is restricted to the Marshall civic family (including other city-managed departments and/or businesses).

Accuracy and Security of Customer Information
Marshall makes all reasonable efforts to ensure that the visitor information it maintains is accurate, timely and secure. Marshall will monitor and adopt, as appropriate, new technological developments that are designed to aid in ensuring the accuracy and security of customer information.

Online Privacy

Personally Identifiable Information
By registering online for Marshall’s communication programs, you are voluntarily providing us with certain personally identifiable information (for example, name, address, phone number and/or e-mail address). Marshall visitors who do not want their personally identifiable information collected online are asked not to submit such information to Marshall.

Marshall Web site visitors are informed that when they provide Marshall with personally identifiable information online, that information is kept within the Marshall civic family. Visitors are further informed that, unless specifically stated otherwise, the personally identifiable information may be stored and used by Marshall to better understand its customers' needs, to improve the Marshall product and service strategy, and to contact customers regarding offers that may be of interest to them.

If Marshall Web site visitors previously provided their e-mail addresses to Marshall and would like to have their e-mail addresses removed from Marshall e-mail mailing lists, Marshall asks them to send an e-mail message to cvb@visitmarshalltexas.org. Marshall informs such visitors that it will use reasonable efforts to delete their e-mail addresses from its existing files.

Children
Marshall has no intention of collecting personally identifiable information (name, address, phone, or e-mail address) from children (individuals under the age of 13) online and using that information for marketing purposes. Where appropriate, Marshall will specifically instruct children not to submit such information on Marshall Web sites.

If a child has provided Marshall with an e-mail address, Marshall asks that a parent or guardian of the child contact Marshall at cvb@visitmarshalltexas.org if they would like the e-mail address deleted from Marshall e-mail mailing lists. Marshall informs customers that it will use reasonable efforts to delete such e-mail addresses from its existing files.

Personally Identifiable Information Collected Automatically
Marshall Web sites may collect information from Web site visitors that is not personally identifiable, including the visitor's operating system, browser, domain name, and the specific web pages on the Marshall Web site that are accessed or visited. Marshall only collects this information in the aggregate, and only uses it to improve Marshall Web sites.

Information Placed Automatically on Visitors' Computers
Marshall informs Web site visitors that when they visit Marshall Web sites, Marshall may store some information on the visitor's computer in the form of a "cookie" or similar file. These files allow Marshall to tailor a Web site to reflect a customer's listed or historical preferences. Most Web browsers allow Web users to exercise control over such files on their computers by erasing them, blocking them, or notifying the user when such a file is stored. Marshall Web site visitors are asked to refer to their browser's instructions to learn about those functions.